PROPUESTA DE INSTRUMENTO PARA LA MEDIDA DEL CLIMA ORGANIZACIONAL: EL TCO-99
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Resumen
El clima organizacional se define como el significado compartido que los miembros de una organización atribuyen a eventos, políticas y prácticas, y refleja las características de la organización y las percepciones de sus miembros. Este trabajo tiene como propósito el diseño de un instrumento para medir el clima organizacional (TCO-99). El TCO-99 contiene 99 preguntas y nueve dimensiones, fue evaluado utilizando una muestra de 87 personas de una institución pública colombiana y se probó la validez convergente con una escala de referencia. Desde el punto de vista psicométrico, el test es confiable con valores del alfa de Cronbach adecuados. Igualmente, las correlaciones significativas y positivas entre las dimensiones del TCO-99 y la escala de referencia, demuestras la validez convergente. La aplicación del test a empresas en Nicaragua y México, reveló que el bienestar, la eficiencia empresarial y las recompensas eran las dimensiones peor valoradas en las tres empresas, mientras que el liderazgo recibía la valoración más positiva. Se sugirió implementar planes de acción para mejorar el bienestar de los empleados, lo que podría mejorar la productividad y el rendimiento general. Se concluye que el TCO-99 es una herramienta confiable y válida para medir el clima organizacional, y su aplicación puede ayudar a las organizaciones a identificar áreas de mejora e implementar estrategias para un clima laboral más positivo.
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